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TV makers and streamers respond to 17 privacy questions

Eleven television and streaming-device companies were asked to answer 17 yes-or-no questions about data collection, audio recording and information stored on their products. Responses have arrived from major TV manufacturers and streaming services, while some companies declined to answer.

TV makers and streamers respond to 17 privacy questions

The questions were designed to get clear responses rather than direct readers to privacy policies filled with legal language. One asked whether TVs store recorded audio or transcripts made from audio captured in the home. The concerns behind the survey include devices listening to conversations, capturing what people watch, retaining sensitive information and sharing data with the cloud.

The companies invited a month ago were Amazon, Apple, Google, Hisense, LG, Panasonic, Roku, Samsung, Sony, TCL and Walmart’s Vizio. The author says responses have come from the top three TV manufacturers and every major streaming-device company. Readers can compare each company’s answers—or its failure to respond—to judge the practices for themselves.

Company representatives identified as providing responses were Eric Sveum, PR manager at Amazon; Emily Ewing, public relations manager at Apple; Alex García-Kummert, spokesperson for Google; Chris De Maria, director of public relations at LG Electronics; Sarah Novatt, spokesperson for Roku; Frank Giancamilli, corporate communications senior manager at Samsung; and Rob Manfredo, head of communications and events at TCL.

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