The system acts as a digital bridge, managing the entire lifecycle of a referral from the initial appointment to final treatment and follow-up. By centralizing scheduling and patient tracking, the service aims to improve visibility for providers while ensuring patients remain engaged with their treatment plans.
Heartland Dental Launches Platform to Close Specialty Care Gaps
Between 70% and 85% of dental patients fail to follow through on specialty care referrals, a disconnect that often leads to more invasive and costly procedures. To address this, Heartland Dental has introduced Conuity Care Coordination™, a new platform designed to bridge the communication gap between general dentists and specialists.
"Conuity Care Coordination™ reflects our commitment to helping connect providers and simplifying collaboration," said Rick Workman, founder and executive chairman of Heartland Dental. The initiative arrives as the organization continues to scale its support model, which now encompasses over 3,000 doctors across 1,900 locations. For the company, the goal is to shift from fragmented care to a more cohesive, doctor-led experience that prioritizes patient retention and health outcomes.
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