The collaboration aims to unify Metsä Group’s fragmented IT landscape by consolidating application management, cloud operations, and on-site IT/OT support. By deploying the Topaz Fabric suite, the company intends to increase productivity and reduce costs through generative AI and automated issue resolution. This move reflects a broader strategic push by Metsä to simplify its sourcing model and address the rising operational complexities inherent in the global forest industry.
Metsä Group Taps Infosys for AI-Driven IT Overhaul
Forestry giant Metsä Group has expanded its partnership with Infosys to overhaul its global IT infrastructure. Under a multi-year agreement, the Finnish company will integrate the Infosys Topaz Fabric platform to automate operations, streamline service management, and shift toward an agentic, AI-first operating model across its mills and offices.
Kristiina Lammila, Chief Information Officer at Metsä Group, described the initiative as a new chapter in the company’s digital evolution, designed to meet modern efficiency demands. Ruchir Budhwar, EVP of Manufacturing at Infosys, noted that the project leverages deep sector-specific expertise to help the forestry firm scale innovation. The transition signifies a tightening of the bond between the two organizations, with Infosys cementing its presence in the Finnish market as a primary technology partner.
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