CMS Validates Andor Health’s AI-Native Clinical Platform

The recognition confirms that Andor Health has successfully transitioned its technology pledge into a production-ready capability. Rather than introducing a new product, the status serves as independent verification that the company’s existing infrastructure aligns with federal goals for patient-centered, interoperable care. ThinkAndor currently manages digital patient intake and conversational AI assistance for more than 10 million users.

Integrating Technology and Clinical Operations

Andor Health, led by CEO Raj Toleti, distinguishes itself by pairing its AI infrastructure with Psynergy Health, a CMS-approved ACCESS Model clinic. This integrated model allows health systems to outsource both the digital patient experience and the delivery of clinical care to a single partner. By combining licensed clinicians with automated intake processes—often branded as "Kill the Clipboard"—the firm aims to reduce administrative burdens while maintaining continuity of care. The company’s approach is designed to assist health systems in scaling their participation in the CMS ACCESS Model by unifying technical implementation and clinical outcomes under one accountable framework.