KMS Lighthouse Secures Dual Honors at 2026 US Customer Experience Awards

The dual win follows an evaluation by an independent panel of industry leaders, who assessed the platform's ability to integrate generative AI with a robust knowledge foundation. Currently utilized by major organizations such as Google Fiber, Payoneer, GE HealthCare, and Allianz, the platform provides the infrastructure necessary to maintain accuracy and consistency across customer service touchpoints.

Sagi Eliyahu, CEO of KMS Lighthouse, noted that the awards validate the firm's focus on enterprise-ready solutions that balance rapid AI deployment with strict control. The US Customer Experience Awards, organized by Awards International and Customer Experience Magazine, serve to distinguish organizations that prioritize customer-centric innovation through data and strategy. The ceremony, held on July 14, marked the culmination of a multi-stage selection process that evaluated finalists across various digital transformation and CX disciplines.